Privacy Statement – last updated 14.05.2018
This Privacy policy is for the benefit of the customers and suppliers (hereafter referred to as ‘you’) of Coussens of Bexhill Ltd and Coussens Cranes Ltd (hereafter referred to as ‘we’).
We take your privacy seriously. This Privacy policy explains what personal information we hold for you and how we use it. Please note that we will never sell or pass on your details to another organisation without your consent, and neither will you receive unsolicited mail as a result of browsing our website or using our services.
We will only use information that we collect from you lawfully and in accordance with the General Data Protection Regulations 2018.
This Policy relates to our website www.coussenscranes.co.uk and does not, therefore, extend to your use of, provision of data to and collection of data on any website not connected to us.
The type of data we need to collect from you will be:
- Names and addresses
- Telephone numbers and email addresses
- Bank details and/or credit/debit card details
- Organisational information such as VAT number, Company Registration number and group structure
- Credit data (Companies only – not applicable to private individuals) from Experian Business Express
- Details of our customers’ agents, eg. site agent names and telephone numbers
- If you are enquiring about a job vacancy: your employment history, qualifications, references, and any personal data that may be included on your CV
This list is not intended to be exhaustive and may be updated from time to time as business needs and legal requirements dictate.
Data collected from you will be used by us for the following purposes:
- To enable us to respond to enquiries, carry out site surveys, provide quotations, process orders, and manage credit facilities
- To provide customers and suppliers with accurate documentation for accounting purposes
- To take payments from our customers and make payments to our suppliers
- In the case of vacancy enquiries, to assess your suitability for a role
- For compliance with legal, regulatory and other good governance obligations
How will your data be stored?
- Some of the data that we hold for you will be kept in paper format, stored securely and accessible by authorised personnel only.
- Some of the data that we hold for you will be kept electronically on password controlled and encrypted devices, stored securely and accessible by authorised personnel only.
We will keep your data on file until:
- We have completely dealt with your request, enquiry or application and then for a reasonable period afterwards, for accounting purposes and in accordance with data protection and other applicable legislation.
Changes to this Policy:
- We keep this Policy under regular review. We may change this Policy from time to time by updating this page in order to reflect changes in the law and/or our privacy practices. The date at the top of this Policy will be updated accordingly, and we would encourage visitors to our website to check the date of the Policy for updates or changes.
- We will notify you of any changes to this Policy that might materially affect the way we use or disclose your personal information.
- By using our Sites, submitting your personal information to us, registering an account, registering a customer credit account or interacting with us in other ways, you consent to the use of your personal information as described in this Policy (as amended from time to time).
If you have any questions about our Privacy Policy or concerns about how we handle your data you can email us at dpa@coussenscranes.co.uk or contact the ICO here.